Getting it right for hearing
Getting it right for hearing

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Question 1

Have you ever been to a theatre or concert hall and had a poor experience because of your hearing ability?
No Yes
6.3% (9) 93.7% (134)

N = 143

 

Question 2

Have you been to a theatre or concert hall and been disappointed because they didn’t have the right provision to allow you to access and enjoy the performance?
No Yes
17.5% (25) 82.5% (118)

N = 143

 

Question 3

When watching a show or concert, what makes it comfortable and accessible for you?
Volume up Volume down A hearing loop or infrared system or FM system Captions Sign language Clear speech Less background sound when speaking takes place
24.5% (35) 9.1% (13) 66.4% (95) 64.3% (92) 2.8% (4) 65.7% (94) 73.4% (105)

N = 143

 

Question 4

Assistive listening systems direct sound straight into your ears, either by ending it direct into your hearing aids or CI or into a head set you are wearing.  What assistive listening system do you prefer to use? (If you haven’t used one, just tell us which one you feel you would be most likely to use)
Headset without hearing aid or implant Neckloop that directs sound to hearing aid or implant Headset over hearing aid or implant Direct to hearing aid without use of any other equipment
5.7% (7) 11.4% (14) 5.7% (7) 77.2% (95)

N = 123

 

Question 5A

Do you ever use the headset and receivers that theatres sometimes make available?
No Yes
48.6% (68) 51.4% (72)

N = 140

Question 5B

If not, why not?
Makes me feel conspicuous Do not like people knowing I have hearing loss Hassle to collect and return the equipment Does not seem hygienic Cannot use with my hearing aid(s) or implant
16.1% (10) 8.1% (5) 14.5% (9) 19.4% (12) 41.9% (26)

N = 62 (people who said ‘no’ to 5A

 

Question 5C

If you have used headsets and receivers, what have your experiences been?
Very poor Poor Okay Good Very good
13.8% (10) 41.7% (26) 23.6% (17) 11.1% (7) 1.4% (1)

N = 66 (people who said ‘yes’ to 5A)

 

Question 6

Other places or points within a theatre or concert hall that you feel need to accommodate your hearing needs – Ticket office.
Reduced background noise Quiet zone Assistive listening system (loop, infrared, FM) Staff who are aware of hearing loss and who try to meet my needs Staff who look at me and speak clearly A text screen so I can read the information BSL video relay service
47.6% (68) 21% (30) 45.5% (65) 58% (83) 71% (102) 31.5% (45) 2.1% (3)

N = 143

 

Other places or points within a theatre or concert hall that you feel need to accommodate your hearing needs – Bar area.
Reduced background noise Quiet zone Assistive listening system (loop, infrared, FM) Staff who are aware of hearing loss and who try to meet my needs Staff who look at me and speak clearly A text screen so I can read the information BSL video relay service
45.5% (65) 32.9% (47) 17.5% (25) 47.6% (68) 58.7% (84) 10.5% (15) 1.4% (2)

N = 143

 

Other places or points within a theatre or concert hall that you feel need to accommodate your hearing needs – Eating area.
Reduced background noise Quiet zone Assistive listening system (loop, infrared, FM) Staff who are aware of hearing loss and who try to meet my needs Staff who look at me and speak clearly A text screen so I can read the information BSL video relay service
51% (73) 39.2% (56) 10.5% (15) 41.3% (59) 56.6% (81) 8.4% (12) 1.4% (2)

N = 143

 

Other places or points within a theatre or concert hall that you feel need to accommodate your hearing needs – Ushers.
Reduced background noise Quiet zone Assistive listening system (loop, infrared, FM) Staff who are aware of hearing loss and who try to meet my needs Staff who look at me and speak clearly A text screen so I can read the information BSL video relay service
17.5% (25) 8.4% (12) 8.4% (12) 51% (73) 67.1% (96) 4.9% (7) 2.8% (4)

N = 143

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