Getting it right for hearing
Getting it right for hearing

Line drawing of a meeting with flipchart

High quality learning for you and your team

Our courses, workshops and webinars cover a variety of niche topics relating to hearing, deafness, access and equality.  They go beyond traditional deaf awareness training and aim to bring about understanding of, and practical improvement for, employees, customers and citizens who experience hearing loss.

Each course is designed to meet the requirements and interests of organisations and individuals with different roles and remits.  We bring together compelling and original information to create experiences that are interesting, memorable and focused on improving access, inclusion and equality.

Our workshops are typically 2 hours 30 minutes in length, including short breaks to rest eyes and ears.

Our webinars are up to 20 minutes in length and are supported with captions/subtitles.

Our trainers are highly knowledgeable about their subject matter and have first-hand experience of hearing loss.

Bespoke courses that are tailored to the specific needs of an organisation, group or team are also available.  Length and content will reflect requirements.

Workshops - let us guide you

What every manager should know about employees with hearing loss

What will you learn?
This hearing and deafness awareness training workshop will give you an understanding of the deafness spectrum and the barriers and challenges that arise for people with hearing loss.

You will discover how deafness impacts on people and where and how difficulties arise. You will also receive guidance on the potential repercussions for your organisation when communication difficulties are not addressed.

There will be discussion about relevant legislation and the reasonable adjustments that can or should be made, and the best practices that can help you, and your team, become more deaf aware.

Who is it for?
All supervisors, line managers and HR professionals who want to understand, empathise and offer practical support to employees and team members who have hearing loss.

Why should you attend?
This interactive hearing and deaf awareness course is run by people with direct experience of being in the workplace and having hearing loss. You will get first-hand insight, be able to ask questions and discuss specific challenges.

Engaging simulation tools and other techniques will help you understand what it is like to have hearing loss.

You’ll come away feeling energised and better equipped to address challenges and ensure people with hearing loss are successfully integrated into your workplace.

Check dates. locations and cost

How to avoid excluding people with deafness when running meetings and events

What will you learn?
You will learn about the concept of ‘hearing access’ and why it is vital when planning and running a meeting or event. You will be introduced to the Hearing Access Protocol, a comprehensive toolkit that is invaluable for helping you meet the requirements of people with hearing loss and deafness.

The workshop will cover what constitutes ‘reasonable adjustment’ for meeting attendees with  hearing loss and deafness, and you’ll learn how responsibility for achieving hearing access is shared by different parties, including those who have hearing loss.

Who is it for?
This workshop is essential for anyone organising or running a meeting, conference, workshop or other group gathering.

It will allow you to get under the skin of the communication disadvantage and discrimination faced regularly by people with hearing loss.

It would be useful, but is not essential, for delegates to have some grounding in hearing and deafness awareness, or to have attended ‘What every manager should know about hearing loss’.

Why should you attend?
This unique workshop offers lots of insight, as well as a practical tool kit, to help you run meetings and events that are accessible for, and inclusive of, everyone, whatever their hearing or deafness.

It will help you get the best out of your attendees, improving delegate satisfaction and demonstrating good practice in access, inclusion and equality.

Check dates. locations and cost

How to facilitate consultation discussions so they are more accessible to those with hearing loss

What will you learn?
When facilitating consultation discussions, the objective is to get a representative view.  To enable this, consultation activity must both attract, and enable, equality of participation.

This workshop will focus on hearing and deafness issues, and will cover hidden and visible communication requirements, as well as how to identify and respond to them.

You will learn what factors cause people with hearing loss and deafness to be disadvantaged and how you can overcome them.

There will be discussion about methods and styles of communication and the strategies and tactics for achieving accessible, fair and effective participation.

Who is it for?
This workshop is designed for people who run small group or table discussions as part of focus group or consultation activity.

It is particularly relevant for those running consultations for the general public, and is especially helpful where consultation activity relates to health, access, disability, older age – all of which make it even more likely that people with hearing loss will be in attendance.

Why should you attend?
If your consultation and focus group activity is representative of the general public, it will include people with hearing loss as they make up 17% of the population and at least 50% of the 60 plus age groups.

By learning how to successfully include people with hearing loss and deafness, you have a better chance of getting representative and valid feedback.

Check dates. locations and cost

Speaking style: get volume, pace and diction right for people with hearing loss

What will you learn?
Through participatory exercises, the workshop will build your skill in using your voice not just to project confidence and interest, but to help listeners access, follow and remember what you say.

For those who are already experienced speakers, the workshop will identify any weaknesses or bad habits that you have and will enhance your awareness and understanding of what is appropriate and effective for different audiences.

Novice speakers will be put at ease and will leave with a toolbox of techniques that will serve well for any public speaking task.

Who is it for?
This is a first-class workshop for anyone who makes speeches or presentations. Two options are offered: one for novice speakers, the other for master speakers.

Why should you attend?
Everyone benefits when a speaker gets their volume, pace and diction right.  It is particularly important to get it right if you regularly address and present to older age groups, who have a higher proportion of people with hearing loss.

By understanding the issues and learning some techniques, you will naturally be more aware and attentive to how you speak.  This should make you a more engaging, authoritative and inclusive speaker.

Check dates. locations and cost

Webinars - useful information and e-learning

5 small things that happen in meetings that have a surprising big impact on people with hearing loss

If your hearing works so well that you don’t need to watch face and lip movements, then you probably won’t realise how easily an open laptop become a communication hazard.

In this video, a first-hand expert talks through 5 common problems that regularly trip up people with hearing loss when they attend meetings.

5 minute video, with subtitles

COMING SOON

“It was so extraordinary, we had to do something”

A single unsettling experience acted as a lightning rod for encouraging Ideas for Ears to do more to tackle awareness of hearing loss.

It was a moment that revealed just how poorly hearing loss was understood, in spite of huge efforts over years by many individuals and organisations.

It led Sally Shaw, founder of Ideas for Ears, to lead a grass roots initiative to create the UK’s first Hearing Access Protocol.

5 minute video, with subtitles

COMING SOON

What is a hearing loop and how does it help people who use hearing aids?

Never has genuinely useful technology been around so long and been so poorly understood and badly treated.

Yet hearing loops can transform listening experiences from “alright” to “wonderful” and make “the impossible, possible”.

This webinar shows you what they are and how they work – and urges you to become a fan.

5 minute video, with subtitles

COMING SOON

Why working in an office when you have hearing loss can be so exhausting

A joint project by Ideas for Ears and NHS Healthy Working Lives explored hearing access in office environments.  It uncovered wide-ranging and widespread difficulties spanning phones, meeting spaces and open plan offices.

The issues were not just apparent among those with hearing loss, they were impacting on people with good hearing too. This video reveals the findings and sets out recommendations for improvement.

10 minute video, with subtitles

COMING SOON

What ‘reasonable adjustment’ means when it comes to hearing loss and equality law

The Equality Act 2010 requires service providers to make ‘reasonable adjustments’ so disabled people are not put at a substantial disadvantage compared to people who aren’t disabled.  The exact adjustment to be made isn’t stated in the legislation, so has to be determined on by the service provider.

This video provides a viewpoint on what can be construed to be reasonable when it comes to making sure meetings, conferences and workshops are accessible.

10 minute video, with subtitles

COMING SOON

The questions to ask and the answers to accept when booking a meeting venue

Planning and organising a meeting or event is no easy task.  There are lots of things to consider – but one thing that should never be left to chance is ensuring people will be able to adequately hear and follow what’s said.

As well as ensuring your chosen venue has good physical access, you need to know it has the right listening acoustics and suitable audio equipment.

So what questions do you ask to find out? And how do you judge the answers you get? Find out in this video.

10 minute video, with subtitles

COMING SOON