If your hearing isn’t effective at picking up sounds and signals then alerting devices can make all the difference. They generally work by using a flashing light, a vibrating pad or increased volume to catch your attention.
If you are in a commercial or public building then you might find that equipment is made available to assist you in hearing important sounds. See below for what could be provided.
Some venues may make a credit card-sized pager device available to you that is logged into their fire alarm system. You wear the pager on your belt or in your pocket. It will vibrate and illuminate to alert you if the fire alarm goes off.
Hotels and other overnight accommodation providers should make a more rigorous device available. This should vibrate and flash if the fire alarm goes off. A vibrating pad is slotted under the pillow to help wake you.
A variety of pager solutions exist to allow service providers to alert service users to their appointments. The pagers allows you to move away from the waiting room, returning only when the pager alerts you. It also means you don’t have to listen for your name being called.
Ideas for Ears provides advice and training to facility managers and customer care teams to assist them in assessing the needs of customers and service users.
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